Sometimes VPN problems are resolved by using a public IP. If you need a public IP you will be provided with the same. This network is capable of supporting more than one user from the same organization connecting to the same VPN server.
Please note that some VPN connections do not allow general browsing once VPN is connected. This may be restricted by your VPN administrator and the hotel may not be able to do anything about it. If you need assistance on VPN, please contact our help desk or contact your organization's VPN administrator.